Leveraging Geographical Cost Advantages
The significant geographical differences in the cost of providing services—for wages, infrastructure, telecommunications, real estate, and support services—can result in savings of more than 30 percent. Cambridge consistently delivers even higher cost savings.

Simplifying Internal Human Resources Functions
By outsourcing non-core, back-office tasks and processes to a highly competent, external business process service partner, companies not only reduce the costs inherent in recruiting and retaining internal staff, they can also smooth out cyclical staffing needs. With Cambridge, companies can actually realize higher level processing skills and competencies as well.

Keeping Up with the Competition
Results from industry leaders that have already turned to outsourcing have demonstrated the potential for significant cost savings, which can translate directly into competitive pricing advantages. Even those who haven’t outsourced yet can quickly see the need to explore their own outsourcing options just to combat the competitive threat. With our comprehensive range of services and our proven cost-savings results, Cambridge is the logical choice to help you do just that.

Selecting the Right Partner
For any company, the decision to outsource operations is a major one that must be taken seriously and with great care. That’s why companies choose Cambridge to help them make that decision. The reasons are self-evident.

Cambridge consistently delivers significant savings on operations cost. Our highly educated and skilled professionals perform at higher levels than most companies’ internal employees. Our experience and attention to detail and our constant monitoring of regulations and standards alleviate concerns about meeting audit and legal requirements. And our reliable performance measurement and continuous improvement programs give you ongoing assurance that we are delivering on our promises.

Cambridge offers a higher quality of skilled labor to handle all of the transaction needs within several high demand industries including insurance, third party claims administration, finance and accounting, banking, mortgage and healthcare.

Cambridge has been rated one of the top three best performing BPOs in the world and will be featured as one of the top 100 outsourcing companies in FORTUNE Magazine’s April 2006 issue. Cambridge is also one of the only decision making BPOs in the US-India corridor and makes~$3B in payout decisions on behalf of our clients every year.

To ensure that we meet our clients’ every expectation, Cambridge puts together a team of professionals specifically dedicated to meet each client’s needs. We believe that our staff represents one of our greatest competitive advantages. We build our client teams based on the members’ qualifications and experience in the specific client industry; nearly all staff members have college or advanced degrees and experience in the client’s business. As such, they bring to each client engagement high levels of expertise and insight.

We also offer an optimal outsourcing structure. All account management is headquartered within the client’s home country. This means that you can have an immediate and personal connection with your Cambridge representative whenever you want.

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