FAQ

  1. When was Cambridge Solutions founded?
  2. Where is Cambridge Solutions headquartered?
  3. How many people does Cambridge Solutions employ?
  4. Where is Cambridge Solutions located worldwide?
  5. Who are the members on Cambridge Solutions' management?
  6. What is the Cambridge Solutions mission statement?
  7. What markets does Cambridge Solutions cover?
  8. What services does Cambridge Solutions offer?
  9. Who is the Cambridge Solutions client base?
  10. What are Cambridge Solutions' certifications and processes?
  11. What is the Cambridge Solutions brand and communications strategy?

1. When was Cambridge Solutions founded?
Cambridge Solutions was founded in 2001.

2. Where is Cambridge Solutions headquartered?
Cambridge Solutions' U.S. headquarters is in Greenwich, Connecticut and its India headquarters is in Bangalore, India.

3. How many people does Cambridge Solutions employ?
Approximately 3,400.

4. Where is Cambridge Solutions located worldwide?
United States, India, Australia, United Kingdom, France, Germany, Japan, Malaysia, Singapore

5. Who are the members on Cambridge Solutions' management?

  • Chris Sinclair
    Executive Chairman
  • Satyen Patel
    Executive Vice Chairman
  • Pradeep Chaudhry
    Senior Vice President/Financial Controller
  • Richard Gros
    Executive Vice President Global Human Resources
  • Dilip Keshu
    Chief Strategy and Corporate Development Officer

6. What is the Cambridge Solutions mission statement?
Cambridge Solutions is fast becoming one of the largest Business Process Outsourcing (BPO) and broad-based information technology solutions companies in the world. Its mission is to add tangible value to the business of its clients in every engagement. It does this through innovative and efficient execution.

7. What markets does Cambridge Solutions cover?
Cambridge Solutions’ services are focused on healthcare, banking, insurance, financial services, claims, manufacturing, logistics, and government. Other markets covered include telecom, retail, CPG, legal services, energy, media and entertainment, education, and utilities.

8. What services does Cambridge Solutions offer?
Strategic BPO outsourcing services include process consulting; transaction processing including mortgage application and renewal; banking, finance and accounting back office support; insurance claims administration and processing; medical billing; inbound and outbound contact centers to support all these activities; and other transaction processes that require knowledge-based decision making.  Core IT offerings include business consulting, application maintenance/support through software development, application implementation services and comprehensive business process outsourcing.  Other services include: process improvement, integration, customizations, end user services, training, documentation, quality assurance, testing, and legacy application migrations.

9. Who is the Cambridge Solutions client base?
Over 2000 clients (including Fortune 500 companies) across a variety of industries including financial services, banking, capital markets, insurance, government, manufacturing, distribution and logistics in the US, UK and Australia. Customers include: Corporate Express, Bally Total Fitness, LandAmerica, Ballarat Health Systems, and Multiple U.S. State programs.

10. What are Cambridge Solutions' certifications and processes?
LOMA (life insurance), ICA (health insurance), CII and III (Insurance), AMBA (healthcare billing), AAPC (healthcare coding), PMP (project management).  The firm has the following certifications: ISO 9001:2000, CMMI Level 5 (3 centers) and PCMM Level 3 organization.

11. What is the Cambridge Solutions brand and communications strategy?
As a leader in global business process outsourcing and IT solutions, Cambridge Solutions has developed an integrated brand and communications strategy designed to reach a wide range of audiences in all corners of the globe. Cambridge Solutions’ brand promise is to take companies where they need to be, by bridging the gap between finite resources and superior performance.